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Trane Digital Support
General
General
Here you can find Announcements, Frequently Asked Questions (FAQ), and How To (Tips and Tricks).
How To
Customer Building Access Request
SigninEmailExchange error presents when using MFA to access Trane Connect
How to Submit a Digital Support Ticket
FAQ
How can I tell if a device is a Tracer SC+ or legacy SC by serial number?
Trane Connect SMTP Alarming on Legacy Tracer SC Products
Digital SMTP Server - How to request a building account
Tracer Synchrony or Tracer Ensemble - What SMTP server should be used?
BAS Mobile App: Login + Troubleshooting